FAQ
Frequently Asked Questions
Do you support customized products?Absolutely. We offer full customization for grammage, width, color, embossing, material structure and packaging. We can also develop new materials according to your market and certification requirements.
Can you provide technical support?Yes. Our professional R&D team supports you with complete test reports, technical data, material solutions and certification guidance to help your products enter the market smoothly.
What is your normal production lead time?Normally 20–25 days after sample approval and order confirmation. We have stable production capacity to ensure on-time delivery and help you control your supply chain efficiently.
What if I have quality problems after delivery?Our after-sales team will respond within 24 hours. We will quickly verify and provide effective solutions to protect your interests and ensure long-term stable cooperation.
